Every piece of your data at Kirkeya is stored under strict security. We are fully transparent about what we collect, why we collect it, and how we protect your privacy.
Kirkeya is a trusted online gaming and Sports Betting platform in Bangladesh. We treat the privacy of every member's personal data with the utmost importance. This Privacy Policy explains how Kirkeya collects your data, what it is used for, and how it is kept secure.
This policy applies to the Kirkeya website, mobile app, and all related services. It takes effect whenever you register, log in, or use any feature on our platform. Kirkeya operates in compliance with GDPR and international data protection laws.
We believe transparency is the foundation of trust. That is why our Privacy Policy is written in clear, plain language so you can easily understand what we do with your data. If you have any questions, our support team is always ready to help.
Kirkeya collects your data from three sources: information you provide during registration, data collected automatically while you use the platform, and information received from third parties.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email address, home address | Account Management & Notifications |
| Financial Information | BKash/Nagad number, bank account details | Payment Processing & Withdrawals |
| Gaming Activity | Betting history, win/loss records, session duration | Responsible Gaming Monitoring |
| Device Information | IP address, browser information, operating system | Security & Fraud Prevention |
Kirkeya uses your personal data only for specific, legitimate purposes — never for anything unnecessary. Below are the primary reasons we use your data:
We use your data to manage your account, process transactions, personalize your gaming experience, and improve platform performance — all to help us serve you better.
Your information is used for fraud detection, Anti-Money Laundering (AML) compliance, and Know Your Customer (KYC) verification. This is essential not just for Kirkeya, but for your own protection as well.
We use your contact details to send important account notices, transaction confirmations, and (with your consent) promotional offers. You can unsubscribe from promotional emails at any time.
We analyze your gaming behavior to identify potentially problematic patterns. This is part of Kirkeya's responsible gaming commitment.
Kirkeya uses cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly. Cookies are small text files stored in your browser.
You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.
Kirkeya protects your data using industry-leading security technology. Our security systems are regularly audited by independent third-party reviewers.
Kirkeya retains your data only for as long as necessary — never longer. Retention periods depend on the type of data and applicable legal requirements.
Once the retention period expires, data is securely deleted or anonymized so that no individual can be identified.
Under GDPR and international privacy laws, you have several important rights regarding your personal data. Kirkeya fully respects and upholds all of these rights.
You can find out exactly what data we hold about you.
You can request corrections to any inaccurate or incomplete information.
You can request deletion of your data under certain circumstances.
You can request that we limit how your data is used for specific purposes.
You can download your data in a structured format.
You can object to certain types of data processing.
To exercise any of these rights, contact Kirkeya support. We will respond to your request within 30 business days.
Kirkeya strictly prohibits use of the platform by anyone under 18. We do not knowingly collect or process personal data from minors.
Age is verified at registration and date of birth is confirmed during the KYC process. If we discover that a minor has created an account, it will be suspended immediately and all associated data will be deleted.
For any privacy-related questions, concerns, or complaints, please contact Kirkeya's Data Protection team. We take every complaint seriously and work to resolve it as quickly as possible.
Our Data Protection Officer (DPO) handles privacy-related complaints directly. You can typically expect an initial response within 7 business days and a full resolution within 30 business days.
You can also get instant answers to general questions through our 24/7 live chat support. Kirkeya is always here for you.
If you feel our response is unsatisfactory, you have the right to file a complaint with the relevant data protection authority in your country.
Every piece of your data and every transaction is protected with 256-bit SSL encryption. Third parties can never access your data.
Kirkeya never sells your personal data to third parties. Your information is used solely to provide our services.
Operated in compliance with international data protection regulations. Your rights are our top priority.
2FA keeps your account more secure by completely blocking unauthorized access.
No data is retained beyond the period necessary. Once the retention period ends, it is securely deleted.
For any data protection queries, our specialist team is available around the clock to assist you.